Better Feedback
Universities (and to a lesser extent colleges) are sometimes accused of being change-resistant. Various stakeholders have lots of valuable feedback to give, so the critique goes, but institutions Just. Don’t Listen. This critique has some merit but misses the mark in some major ways. Institutions solicit and receive feedback all the time. I just don’t think the questions being asked are always very good ones, and the people whose opinions are being solicited are not always the right ones. Here’s an