Airline Models?
Some of you may have seen Thomas Klassen’s piece in the Ottawa Citizen last week. It’s a nice short piece which succinctly lays out the “bricks vs. clicks” argument in higher education, and why the former is better than the latter. That said, I think his central premise – that universities are becoming more like airlines – is mostly wrong. Here’s his exact quote: The emerging business model of many universities is that pioneered by airlines. That is, a group of