The Lost Potential of Institutional Research: Insights from ‘Outsourcing Student Success’
Inside every higher education institution lies a secret cabal of people — gurus really — who know everything about the institution and how it works. They’re called institutional researchers. And yet, despite all this specialized knowledge, the field (it’s not really a profession) is not usually at the heart of university decision making. Why is that exactly? Today, my guest is Joseph Wycoff. He’s the author of ‘Outsourcing Student Success, the History of Institutional Research, and the Future of Higher