Category: Students

Looking Like You Care About Undergraduates

In our annual Globe Survey, we ask students to describe, using an 11-point scale, the extent to which their school is geared towards serving graduate students or undergraduates. As you’d expect, undergraduates tend to be slightly more satisfied (y-axis) with their schools the more undergraduate they perceive it to be. It’s not a huge effect, and it’s presumably correlated to some degree with size, but it’s there. Figure 1: Satisfaction as a Function of Perceived Grad-centricness What’s really interesting, though,

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Best and Worst Student Experiences

Most of you know that we at HESA do the data collection and analysis for the Globe and Mail’s Canadian University Report. But what we do with that data is much more than just gives scores to each institution. We also spend a lot of our time mining that data for all its worth, looking for insight into the student experience (and not just on those miserable Toronto students). Today we’d like to look at how students describe their best

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Fibs, Nose-stretchers and Trolls

Can someone please make the Glen Murray v. CFS bunfight stop? It’s making me want to poke my eyes out with knitting needles. To recap, the Ontario Liberals made a stupid election promise about tuition rebates which they first communicated badly and then partially reneged on while pretending they hadn’t. Still, they did something for students, and would like some credit for it. But they are being rebuffed by the Canadian Federation of Students. The Federation is incandescent that the Liberals

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Distinct Missions

Why are Canadian universities so scared of acting differently from one another?  Why does no one want a niche? I’m not just talking about their cookie-cutter mission statements here, which seem to involve adding the words “research” and “excellence” to the output of a random word generator. I’m talking about the cookie-cutter ways they go about their daily business. In marketing-speak: they have little or no brand personality. It’s not as though cool niche missions are that hard to dream

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Student Surveys We’d Like to See

Surveys of current students tend to focus on just a few areas. Apart from questions about demographics and time use, they ask a lot of specific questions about satisfaction with student services along with a few general questions about overall satisfaction. This is odd, because at the end of the day students don’t actually think student services are central to the overall quality of their PSE experience. What they care about first and foremost is the quality of the teaching

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