The Problem With Strategic Enrolment Management (SEM)
There are two basic issues with the way strategic enrolment management is practiced in Canada. The first is that there is a widespread misunderstanding about what it means to “compete” for students. SEM, done properly, is about competition, and finding ways to appeal to niche segments of the market that your competitors are also after. But few Canadian institutions have more than two genuine competitors, and even that’s being generous. Many are essentially local monopolies or duopolies. Only institutions in