Does Ontario’s Auditor General Understand Universities?

Back in December, Ontario’s Auditor General released a “Value-for-Money” audit of York University.  It is…odd.  Almost disqualifyingly so.  If I were in charge of York’s comms, I would have ripped the AG a new one over nonsensical, utterly context-free “findings” and recommendations (obviously there are good reasons why no one puts me in charge of comms).   However, since I have no affiliation with York University at present, I am in a position to do the said ripping, because clearly someone needs to do it.  So here goes.

The report contains six main findings.  A couple of these seem to have half a point.  But fully four of them are nonsense.

  1. “York has continued to offer many academic programs with low demand and enrolment, despite continued financial deficits”.

This “finding” is presented as self-evidently bad.  “Our review of undergraduate program enrolment found that York continued to deliver programs with low enrolments year after year, a major contributor to faculties operating in deficit positions” the reports says. And “across the university in 2023, 23% of undergraduate programs had 20 or fewer students enrolled”.

The AG’s Office seems to think that every program should post a profit (or at least a balance).  But there are a number of reasons – which should be obvious to anyone who actually understands universities – why this is not the case.  First, income is not primarily dependent on “program enrolment” (i.e. declared majors) – rather, it comes from tuition associated with course enrolment.  There are lots of examples of programs with few majors that nevertheless have significant enrolments (think language programs in particular).  Second, while income comes from courses, costs fundamentally lie in departments, because that’s where salary costs reside.  And this is a huge confound because individual professors often teach in more than one program.  Thus, equating “low enrolment” with “losing money” is dangerously simple-minded.  As indeed, the AG’s Office would have realized if it has read its own data properly: as the report’s Figures 10 and 11 clearly show, the faculty with the largest number of low-enrolment programs (“Liberal Arts and Professional Studies” – yes, that’s an actual Faculty name, and the level of York-specific idiosyncrasy involved is off the charts here) is the same one that has been the most “profitable” over the past five years.  

But look, that’s not the worst error here.  Quite simply, the entire purpose of a university is to find synergies across disciplines.  If that weren’t the case, we would just have free-standing schools of political science or Mechanical Engineering or whatever.  That means universities by definition are supposed to ignore purely program- or discipline-level considerations, particularly when it comes to finances.  Universities are supposed to cross-subsidize across disciplines: that is one of their central functions.  If the AG’s Office had suggested York be more deliberate and transparent in making such cross-subsidies, that would have been fair comment: to imply that cross-subsidies are in effect illegitimate is simply to reveal that the AG’s Office understands very little about how universities are supposed to work.

2. “York is exposed to the risk of tuition revenue decline, due to its reliance on tuition revenue from a limited number of countries (namely, China and India).”

Seriously?  I mean, it’s not wrong, but that’s not exactly something for which York can be held responsible, as the AG’s Office pretends.  Holy hell, for this statement to even half make sense, you have to ignore the fact that i) income from government has gone down by 15% in real terms over the past five years and ii) that domestic tuition fees have fallen 20% in real terms since 2019 and iii) that Indian and Chinese students make up the overwhelming majority of inter-continentally mobile students world.  As if this is a choice the institution made instead of a policy the institution was forced into by the provincial government. 

It’s just shocking to me that the AG would commit like this to a critique that makes it look so ridiculous.  And one that quite clearly is deflecting blame away from its actual source (Queen’s Park) for a very real problem.

3. York’s deferred maintenance backlog has left many of its buildings and infrastructure in increasingly poor condition.

Oh, come on.  I mean, yes, in theory this is within the institution’s control.  But given provincial funding (or lack thereof when it comes to capital), and cuts to domestic tuition, the only way it could have addressed this issue is by diverting money from academic programs and – in all probability – cutting some of them.  But the AG apparently does not have the intellectual fortitude to suggest what academic areas should have been cut in order to prioritize infrastructure.  As a result, this comes across as being more concerned with taking cheap shots at the people who make decisions rather than actually thinking through the alternatives and make recommendations accordingly.

4. An increase in size of senior administration despite stable enrolment and tuition revenue.

Much is made here about a “37% increase” in senior executive positions, which I suppose sounds more impressive than “12”, which is the actual number of new positions in question, and also of an increase in 48% in total compensation to these positions.  Now, I expect this kind of analysis from faculty associations, but I don’t expect it from the Auditor General.  Because it’s specious: most of the positions “added” to the ranks of VPs are not actually new positions, but rather reclassifications of existing ones.  Hence, most of the “scandalous” growth in top executive pay that the AG decries is not in fact additional pay – it’s just reclassified pay.  There are only three positions that appear to be genuinely new:  an AVP for Faculty (ie. Labour) Relations , an AVP for Equity, Diversity and Inclusion and an AVP Indigenous.  Again, the AG’s Office could have had the courage to make the case that one or more of these positions was unnecessary: I, for one, would have read that with interest. Instead, it chose the path of making a general smear about administrative bloat without suggesting alternatives.  This simply isn’t that clever.

(This, by the way, is a good place to mention how weaselly this report is in its selective use of comparators.  Where it is looking at institutional inputs and outputs, it makes comparisons – sometimes but not always fair ones – to other Ontario universities.  But comparisons are shockingly absent in any of the four areas above.  You’d never know from this that York is actually extremely average when it comes to having academic programs with falling enrolment and program cross-subsidization, exposure to drops in income from India/China, lots of deferred maintenance and a growing senior exec corps.  But for these items, suddenly the AG chooses not to employ comparisons.  I wonder why?)

In any event: this is a deeply flawed report.  Written with some strange, undeclared and to some degree unhinged views about how university finances work.  Written as if government policy doesn’t matter.  With dubious use of information from comparators.   One very definitely gets the impression that the AG is more concerned with coming up with “gotchas” to make the university look bad than it is in identifying systemic issues that affect universities. 

There are a lot of ways in which the provinces could use a strong, well-informed Auditor General to help make its universities better.  But first we need an Auditor General that actually understands universities and is prepared to look at issues systemically and contextually.  Currently, we appear to lack that.

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5 responses to “Does Ontario’s Auditor General Understand Universities?

  1. Wait till the AG investigates grocery stores and finds that the rottisserie chicken and in-store baked bread departments are in deficit.

  2. Thank you. I mean: THANK YOU!
    Does the Auditor General really want to shame the liberal arts prof who is teaching 200+ students in their first-year course for teaching “only” 10 students in their fourth-year course? (..and supervising 2 graduate students on the side..)
    I recall that a long time ago, when I had looked at some stats, York had the highest student-to-faculty ratio among Canadian research universities. It’s crude, maybe even a measure for desperation, but you cannot be more cost-efficient than that.
    And OK. Maybe we should close down a faculty or two who do not generate enough operational revenue on their own to run their business. I wonder, where would we have to start? And what would be the repercussions?

  3. Some valid points here, but a few things to add.

    1. We (at York) are only able to see these new financial numbers *because the Auditor General compelled York administrators to produce these numbers.*
    2. There’s much to blame on the provincial government. That’s what York senior administrators have been doing already. (They’re already using some of your very points to discredit the AG report). But…
    ….. the Ontario Government didn’t force the administration to build the Markham campus without a proper business plan.
    ….. the Ontario government didn’t cause York’s Board of Governors to so obviously neglect its oversight duties.

    These points are valid and must be discussed further, not simply deflected onto the government. There must be accountability at the administrative level.

  4. “Much is made here about a “37% increase” in senior executive positions, which I suppose sounds more impressive than “12”…”

    True, but…

    I think it’s time we consider the full costing implications of increased bureaucracy in the post secondary sector. The hard costs are what they are. In the larger scheme of things, another VP represents a negligible additional to a university’s salary bandwidth. Sure, the VP needs some admin support, so that’s another small addition.

    At what point do we calculate the following costs in lost teaching, lost research, and other mission creep costs? The VP is going to convene a strategic planning retreat and invite faculty and staff. That cuts into teaching and research time. Then the VP is going to create a new policy and training sessions for faculty and staff. More teaching and research time. Then the VP will create an “X advisory panel” comprised of faculty. Further encroachment on teaching and research time. Then the VP will require departments to send obscure data about X, necessitating faculty to stop what they’re doing to dig through their emails from 8 years ago. Less teaching, less research. You get the picture.

    When a university invents another VP position, it has an enormous impact on the institution’s functions. Who is calculating that resource drain? Universities need to be more mindful about why they hire faculty in the first place.

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