How to Prepare for a Punch in the Mouth
Universities and colleges love their strategic plans. Plans beget task lists. Task lists beget work agendas. Work agendas beget Targets. Targets beget Annual Evaluations. And all of it provides a serene sense of control: a belief that we can control the future simply by planning our future work flows. The thing is, it’s mostly nonsense. To see why, consider Dwight D. Eisenhower, who famously said “In preparing for battle, I have always found that plans are useless. But planning is







